[pianotech] Cracked Ivory heads...was "a first for me"

[Ken & Pat Gerler]

I guess I am remembering from a customer a while back that had plastic keytops where a few were damaged and a tech here in St. Louis said it would average around $100 a key since there were only like two to four.

Ken Gerler
  ----- Original Message ----- 
  From: Al Guecia/AlliedPianoCraft 
  To: pianotech at ptg.org 
  Sent: Wednesday, September 01, 2010 2:19 PM
  Subject: Re: [pianotech] Cracked Ivory heads...was "a first for me"


  $40 to $50 per key is more than enough to charge for the repairs. I do that kind of work quite often. I repair all but the very worst sets of ivories. If you cut all the dirt out and match the color, the repair is almost invisible. I charge for the key restoration (bleach, sand, polish, etc) plus the individual key repairs as stated above.

  Al - 
  High Point, NC
    From: pgmilkie at juno.com 
    Sent: Wednesday, September 01, 2010 2:48 PM
    To: pianotech at ptg.org 
    Subject: Re: [pianotech] Cracked Ivory heads...was "a first for me"


    If you figure the cost to repair at $100.00 per key, it would be around $5,000.00 to repair the keys on this piano as almost all of them have fine cracks

    Have you mentioned these numbers to your customer?

    Paul Milkie

    ---------- Original Message ----------
    From: Terry Farrell <mfarrel2 at tampabay.rr.com>
    To: Ken & Pat Gerler <kenneth.gerler at prodigy.net>, pianotech at ptg.org
    Subject: Re: [pianotech] Cracked Ivory heads...was "a first for me"
    Date: Wed, 1 Sep 2010 10:10:12 -0400


    I've done this type of repair previously. I think your time estimate is much higher than required - maybe more like 25% of that.
    Terry Farrell


    On Sep 1, 2010, at 8:48 AM, Ken & Pat Gerler wrote:


      Joe,
      Yes, I have heard of Acrylikey and knew it was available to repair chips in keytops.  If you figure the cost to repair at $100.00 per key, it would be around $5,000.00 to repair the keys on this piano as almost all of them have fine cracks.

      You hit the nail on the head about clean hands.  And what is more interesting, this customer is in "Health Services".  You would think they would be more conscious about cleanliness.

      Ken
    ____________________________________________________________
    Get Free Email with Video Mail & Video Chat!
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100901/6ed26deb/attachment.htm>