Hi folks, I hope you don't mind me joining in here. I'm not actually a piano technician, but I'm interested to learn about your business, and to see if there's anything I can do to help you. I'm a software developer, and I'd love to be able to create something that people actually used and found valuable, which I could run as a side-business. So here's my question: If you could ask a programmer to create some software for your business - anything at all - what would it be? I saw a recent thread about client management software, which is one option, but I imagine there may well be other aspects of your business which would also benefit from a software application (or web-based application) to make your lives easier. I'm not looking for consulting work - I'm just interested to get some input, and then if there's a consensus that application X would be really useful, I'll see about creating something that would help you out. Thank you in advance for your time. Andrew -- P.S. I've also recently created a new directory for piano technicians at http://www.pianoteks.com. It's free to add your details.
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