[pianotech] Lost client due to "on hold" music!

[Brian Trout]

Depending upon the recording, the piano could have been out of tune.  I've heard some pretty awful tunings, especially on jazz recordings, and that's a shame.  I'd love to hear Dave Brubeck's "Stardust" on a really good piano that's in good tune and well regulated, with a set of dampers that don't sound like a trap set playing along softly, and not voiced to break the fine china on anything louder than mezzo-piano.

 
> Date: Tue, 5 Oct 2010 09:09:01 -0700
> From: mark.purney at mesapiano.com
> To: pianotech at ptg.org
> Subject: [pianotech] Lost client due to "on hold" music!
> 
> I just had to share this one:
> 
> One of our business lines plays music while the caller waits to be 
> transferred. The default music for this particular phone service happens 
> to be Brubeck's "Take Five," one of the most recognizable jazz 
> recordings in history.
> 
> When we checked our messages yesterday, this is a message left by a 
> potential client, word for word:
> 
> "I heard your recording. It's like a piano that's out of tune. It's 
> disgusting to hear it. So forget it."
> 
> 
> 
> My head wants to explode on so many levels.
 		 	   		  
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