[pianotech] Lost client due to "on hold" music!

[Thomas Cole]

  I don't know about you, but this is one person I wouldn't want to tune 
for. The hold music did you a favor by sorting this guy out.

Tom Cole

On 10/5/10 9:09 AM, Mark Purney wrote:
>  I just had to share this one:
>
> One of our business lines plays music while the caller waits to be 
> transferred. The default music for this particular phone service 
> happens to be Brubeck's "Take Five," one of the most recognizable jazz 
> recordings in history.
>
> When we checked our messages yesterday, this is a message left by a 
> potential client, word for word:
>
> "I heard your recording. It's like a piano that's out of tune. It's 
> disgusting to hear it. So forget it."
>
>
>
> My head wants to explode on so many levels.
>
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