[pianotech] no cash flow

David Ilvedson ilvey at sbcglobal.net
Wed May 5 19:53:31 MDT 2010


You drive 2 hours?   I'm complaining about the 30 minutes to Stanford...

David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: "Tom Servinsky" <tompiano at bellsouth.net>
To: pianotech at ptg.org
Received: 5/5/2010 6:02:48 PM
Subject: Re: [pianotech] no cash flow


>Gerry,
>Hold on a minute. No one is advocating giving away business as part of one's 
>business plans. The situation that was presented was what to do at this point: cut 
>the losses and move on or sue for restitution. I think most agreed taking the legal 
>route could end up costing more than the loss is worth. Thus the feeling is cut the 
>losses and move on.
>If I was in Gene's shoes, I'd have sour grapes and be really ticked off, as one 
>should. And if the symphony hired him with the full knowledge that they weren't 
>going to have money to pay him, and if you could actually proved it was 
>pre-meditated, then I would say that's worth a look at a lawsuit. But again, if they 
>don't have the money, your chances of recovery will be slim at best.
>Personally I would try the guilt trip route and call the business manager or the 
>manager of the symphony, someone with some clout. At some point they should 
>have the heart to discuss this matter and work out some way to get this matter 
>resolved. I'm sure they realize they have egg on the face with no only you but with 
>other subcontractors. They probably aren't answering the phones for the obvious 
>reasons.
>And as far as the 2 hr drive...that's peanuts.
>Tom Servinsky
>  ----- Original Message ----- 
>  From: Gerald Groot 
>  To: pianotech at ptg.org 
>  Sent: Wednesday, May 05, 2010 7:48 PM
>  Subject: [pianotech] no cash flow


>  Hi Gene,

>   

>  I wouldn't give my services away either.  2 hours is a very long drive to make either 
>way you look at it.  The mere suggestion's that we should just cut our losses or give 
>away our time or, place an ad in a bulletin or anything else in return for doing them 
>or anyone else for that matters, a favor, for us to receive favor's (?), or for us to 
>"hopefully" receive work from someone else because of our ad, (which rarely ever 
>really happens in the real world) while we give away our services for free in the 
>meantime, to me is kind of a nutty way of thinking.  It most certainly is not a way to 
>stay in business and is most certainly not a way to make any money.  But it IS a way 
>for everyone to pass along the word that so and so will tune your piano for free if 
>you ask him to place an ad in your paper.  And, so and so can be called to tune your 
>piano if you cannot afford to pay him because he will just write it off.  And, just 
>because someone is placing an ad in these playbill's, does NOT mean that it is 
>drawing in work. I know, I've done it which is why I do not endorse it at all.  It does 
>not work.  All it is, is a prestige thingy.  Anyone with a good reputation does not 
>have to do this. 

>   

>  Are we in this business to make a profit or give away our time?  Sure, give away 
>something once in a while but, not continually.  I see and read where so many 
>people have this stupid idea that piano tuners should do something for nothing or for 
>less.  Why?  We are professionals like any others are.  Concert work is not pure 
>pleasure.  It is, in fact, the opposite in many cases.  It is time consuming, stressful 
>and a lot of work.  It takes a lot of extra time and lots of patience not to mention 
>standby time and waiting to talk with the artist, meeting their needs, staying for the 
>concerts etc.  Last week Saturday, I woke up at 6 AM, starting my work day at 8 AM 
>and did not finish it until 10 PM.  All for ONE concert event.  I charge accordingly for 
>my standby time plus my tuning fee's.  Personally, if I were to drive 2 hours 
>anywhere, which I will not do, I would most certainly charge a LOT more for a tuning 
>and for my driving time both ways.  

>   

>  I'm not sure I would mention the name of the organization here.  I haven't been 
>able to come to a conclusion on that yet because I do not have all of the information 
>that you have.  I'm not saying that I wouldn't either.  But, I would most certainly tell 
>everyone in your area about it.  Especially if it has been going on for some time.  
>That way, they will either have to pay on time to get good quality service or suffer 
>the consequences because nobody that is qualified will service for them.  That is 
>generally how we handle accounts like that around here.  I would inform them in 
>advance of what I am about to do to give them an opportunity to pay up and stay 
>on time with it. 

>   

>  Jer

>   

>  From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf 
>Of Gene Nelson
>  Sent: Wednesday, May 05, 2010 6:51 PM
>  To: pianotech at ptg.org
>  Subject: [pianotech] Fw: no cash flow

>   

>   

>   

>  I have not heard anyone suggest that making the name of the symphony public 
>could be unethical, and I do not believe it would be. The time is not now however.

>  After much consideration I have that old bad taste in my mouth.

>  I have donated many tunings but they have always been by my choice - not an 
>option to deceit.

>  This symphony knew when they wanted my services that they could not pay me 
>and did not have the fortitude to inform me or ask for donated service - who knows, 
>I may have felt generous that day.

>  The feeling I get here is that there is something glorious about concert work that 
>should cause me to be bullied into donating a full day to someone who clearly has no 
>regret about taking advantage. If I give in then the next technician will likely be 
>faced with the same thing. The next technician should ask to be paid in advance or 
>at least know what could be on the horizon for them.

>  To be honest, I get more satisfaction out of reviving the old upright as opposed to 
>some aspects of concert work and cannot see anything that is so special about it.

>  If my reputation gets trashed because I want to be paid for my services then 
>maybe I am in the wrong business.

>  These same people have benefactors that are willing to front enough $$$ for one 
>of the most exotic German pianos on the market - will they maintain that one with 
>the same approach? 

>  Communication and good will is a two way street.

>  Thanks again for all of your thoughts.

>  Gene

>    ----- Original Message ----- 

>    From: Gene Nelson 

>    To: pianotech at ptg.org 

>    Sent: Wednesday, May 05, 2010 11:14 AM

>    Subject: Re: [pianotech] no cash flow

>     

>    This would be good if I was close to the place. As it is a 2+ hour drive, my 
>services were more than a tuning (took up an entire day) and I do not want clients in 
>that area because I am not willing to drive there on a regular basis I cannot see the 
>value in it. I don't care about the income range of those who might read my name on 
>some symphony hand out as none of them will be a client.

>    This is looking more and more like a chartable contribution that I am being forced 
>to give. Maybe I can use it as a tax write off - there is at least some value in that.

>    Gene

>      ----- Original Message ----- 

>      From: Brian Trout 

>      To: pianotech at ptg.org 

>      Sent: Wednesday, May 05, 2010 10:57 AM

>      Subject: Re: [pianotech] no cash flow

>       

>      Since I'm not a regular symphony attendee, I'm not all that familiar with how the 
>playbill is written or what is normally in it.  But if you have the opportunity to put 
>your name in front of a few hundred or even a few thousand people for the price of 
>a tuning, that may be a rather target rich audience for your advertising.  
>       
>      The few times I was sitting, waiting for a concert to begin, I often found myself 
>reading whatever I had available, even if I had almost no interest, simply to occupy 
>my thoughts with something other than nothing.  
>       
>      Might end up being a win/win for both of you.  Saves them money, provides you 
>advertising.  You'd just want to work out ahead of time what work equates with 
>what advertising to make it at least approach equitable in appearance.  
>       
>      Best of luck,
>       
>      Brian
>       


>--------------------------------------------------------------------------

>      From: alliedpianocraft at hotmail.com
>      To: pianotech at ptg.org
>      Date: Wed, 5 May 2010 12:37:38 -0400
>      Subject: Re: [pianotech] no cash flow

>      Take it out in trade! Get tickets to the symphony or an ad in the playbill in lieu of 
>payment.

>       

>      Al

>       

>       


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