[pianotech] 2nd bad client in 10+ years - seeking advice

Terry Farrell mfarrel2 at tampabay.rr.com
Tue Mar 23 12:56:59 MDT 2010


And what is really sad is that she doesn't seem interested in  
correcting her own piano - she is frustrated with it because it has  
one volume level - loud. This is a lightly played 20 year old Yamaha  
U3 - a very nice piano - that thing could be made to play quite nicely  
providing the pianist with very good control over soft and loud  
playing. So maybe, if only one thing good, she seems consistent.

Terry Farrell

On Mar 23, 2010, at 2:17 PM, paul bruesch wrote:

> Interesting point about her being a "partner"... she has taken you  
> on as a partner, thus endorsing your work, site and sound unseen and  
> unheard. That's good for you, not necessarily good for her... if she  
> just pulled your number out of the phone book then you could be any  
> schmuck with a student lever, for all she knows.
>
> Sadly, as it turned out, she's your second bad customer in ten  
> years... but you were probably her tenth tuner in ten years  
> (assuming she's conscientious enough to get her "work" piano tuned  
> that often.)
>
> It's sad that she can't make the connection between her poorly- 
> regulated piano/player and a poorly-regulated funky old thang...
>
> Paul Bruesch
> Stillwater, MN


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