[pianotech] basic or full service

[Terry Farrell]

Good point. I actually have had that happen - but they are few and far  
between. Most folks just don't seem to want to invest in sufficient  
maintenance to have their pianos in top operating condition.  :-(

Terry Farrell

On Mar 12, 2010, at 11:25 PM, David Ilvedson wrote:

> Even on the pianos you service... '-[}
>
> David Ilvedson, RPT
> Pacifica, CA  94044
>
> ----- Original message ----------------------------------------
> From: "Terry Farrell" <mfarrel2 at tampabay.rr.com>
> To: kenneth.gerler at prodigy.net; pianotech at ptg.org
> Received: 3/12/2010 7:59:24 PM
> Subject: Re: [pianotech] basic or  full service
>
>
>>> If I arrive and find the instrument has been meticulously serviced
>
>> Wow, FWIW, I don't think that I've ever had that experience!  :-(
>
>> Terry Farrell
>
>> On Mar 12, 2010, at 5:49 PM, Ken & Pat Gerler wrote:
>
>>> David,
>>> If I arrive and find the instrument has been meticulously serviced
>>> (including cleaning/vacuuming inside so I don't stir up dust) by a
>>> previous quality technician, then it is just my "basic" fee for
>>> servicing IF all I have to do is tune the instrument.  It is just
>>> that I advise the customer ahead of time, THAT on my first visit, IF
>>> the instrument has not been maintained previously, there will be
>>> more than a tuning fee.
>>>
>>> Ken Gerler