[pianotech] basic or full service

[David Ilvedson]

Even on the pianos you service... '-[}

David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: "Terry Farrell" <mfarrel2 at tampabay.rr.com>
To: kenneth.gerler at prodigy.net; pianotech at ptg.org
Received: 3/12/2010 7:59:24 PM
Subject: Re: [pianotech] basic or  full service


>> If I arrive and find the instrument has been meticulously serviced

>Wow, FWIW, I don't think that I've ever had that experience!  :-(

>Terry Farrell

>On Mar 12, 2010, at 5:49 PM, Ken & Pat Gerler wrote:

>> David,
>> If I arrive and find the instrument has been meticulously serviced  
>> (including cleaning/vacuuming inside so I don't stir up dust) by a  
>> previous quality technician, then it is just my "basic" fee for  
>> servicing IF all I have to do is tune the instrument.  It is just  
>> that I advise the customer ahead of time, THAT on my first visit, IF  
>> the instrument has not been maintained previously, there will be  
>> more than a tuning fee.
>>
>> Ken Gerler