[pianotech] basic or full service

[David Ilvedson]

Aren't there PTG "rules" about this sort of thing...?   Code of ethics?   If a piano owner calls me, I normally ask when it was last serviced.   If they say, 6 months or a year or whatever, I ask who tuned it last.   If the tech is someone I know to be good, I will let them know that and ask what was the problem?   Most of the time it is a referral or they didn't think the last tech did a good job.   

David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: "David Love" <davidlovepianos at comcast.net>
To: pianotech at ptg.org
Received: 3/12/2010 12:32:59 PM
Subject: Re: [pianotech] basic or  full service


>I suppose it is, this is not my practice.  The person I know who does this
>is not a beginning tech, quite the opposite.  Anyway, it's a free market
>economy, one is allowed to do promotionals in order to try and gain business
>as you see fit.  It's not unethical.  Anytime you have a new customer they
>likely were someone else's before that, unless they just moved to the area
>or just bought their first piano.  I don't know what you mean by "is
>different".  

>David Love
>www.davidlovepianos.com


>-----Original Message-----
>From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
>Of David Ilvedson
>Sent: Friday, March 12, 2010 11:47 AM
>To: pianotech at ptg.org
>Subject: Re: [pianotech] basic or full service

>But the next service is at the usual fee?   So the beginner tech who has few
>customers, few skills, but is considerably cheaper and attempts to get other
>technicians clients with lower fee is different?  

>David Ilvedson
>Pacifica, CA

>On Mar 12, 2010, at 8:37 AM, "David Love" <davidlovepianos at comcast.net>
>wrote:

>Why is that unethical?  I don't do it but I understand the logic.  It's not
>bait and switch.  That's when you get someone in the door on the promise of
>a low price and then try and sell them something for a higher price.
>There's no switch here.  You offer a discount to try your service and you
>stick by the promised fee.  The idea is that people tend to stay with what's
>familiar unless they are incentivized into trying something new.  

>David Love
>www.davidlovepianos.com