[pianotech] Premium service

wimblees at aol.com wimblees at aol.com
Wed Mar 10 14:32:28 MST 2010




Oh, I get it.  You tell the customer you're doing something technical, 
on-functioning key repair when you remove a pencil, paper clip.   Yeah, 
emoving stuff isn't cleaning.   Do you do debri removal of mouse turds with 
our fingers?   
David Ilvedson, RPT



David

You are bringing some very good points to the surface, but can you please take the sarcasm and degrading tone out of your message? It will come across much better. In other words, be civil, please. 

Wim



-----Original Message-----
From: David Ilvedson <ilvey at sbcglobal.net>
To: pianotech at ptg.org
Sent: Wed, Mar 10, 2010 11:27 am
Subject: Re: [pianotech] Premium service


Oh, I get it.  You tell the customer you're doing something technical, 
on-functioning key repair when you remove a pencil, paper clip.   Yeah, 
emoving stuff isn't cleaning.   Do you do debri removal of mouse turds with 
our fingers?   
David Ilvedson, RPT
acifica, CA  94044
----- Original message ----------------------------------------
rom: "Ron Nossaman" <rnossaman at cox.net>
o: pianotech at ptg.org
eceived: 3/10/2010 1:09:05 PM
ubject: Re: [pianotech] Premium service

David Ilvedson wrote:
> Stuff in pianos isn't just dust, so you can quit with the
> dust.   It is a build up of misc. things that ends up with
> a sticking key or whatever which does impact the
> performance of that piano.   Cleaning every service will
> remove the paper clips, etc...no, it won't protect against
> the pencil dropped between service. 
>I'm beginning to understand. I wouldn't have ever thought to 
call clearing out paper clips, pencils, or other such detritus 
"cleaning". That sort of thing is just everyday survival 
service stuff, not requiring a vacuum.
>Everyone's talking about something different.
Ron N

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