wimblees at aol.com wrote: >But there are some customers who would rather you spend an hour > cleaning the piano, and don't care what it sounds or plays like. I don't get those. They may get weeded out with the referral. > I think what you're trying to say, Ron, is that you don't stress the > cleaning, polishing, etc., part of your service call unless the customer > asks for it. Pretty much, though I'll certainly do it on request. Ron N
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