[pianotech] Premium service

Ron Nossaman rnossaman at cox.net
Wed Mar 10 14:28:27 MST 2010


wimblees at aol.com wrote:

>But there are some customers who would rather you spend an hour 
> cleaning the piano, and don't care what it sounds or plays like.

I don't get those. They may get weeded out with the referral.


> I think what you're trying to say, Ron, is that you don't stress the 
> cleaning, polishing, etc., part of your service call unless the customer 
> asks for it. 

Pretty much, though I'll certainly do it on request.
Ron N


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