[pianotech] Premium service

[William Monroe]

I'll go with the clean crowd on this one.  Yes, it is the customer's choice
whether or not to spend the money.  If they prefer a clean piano, good, so
do I.  I will also go so far as to insist on cleaning an instrument prior to
working on it if it's on the worse end of the spectrum.  I really don't
think I should have to get grubby lubricating key bushings or some such.  If
it needs it, I do it.  Honestly Ron, just because something is cosmetic only
doesn't make it valueless.  The field we work in is the arts.  Aesthetics
are part of it, and just because the aesthetic portion of piano work ranks
rather low on your scale, doesn't mean it's that way for everyone (or even
the majority).  And certainly it doesn't justify condescension like your
comparison to caster detailing.  It really was condescending, Ron, unjustly
so.  David simply suggested vacuuming, you were clearly mocking the mere
suggestion of it.  Would it really be so difficult to simply say something
without being patronizing?

Zipping it up here, God knows I'll need it.

William R. (tired of belittling posts) Monroe




On Wed, Mar 10, 2010 at 1:31 PM, David Ilvedson <ilvey at sbcglobal.net> wrote:

> Ok, Ron...do you like to tune/work on dirty pianos?   If you pull an action
> do you vacuum before you work on it.  Is that cosmetic?
>
> David Ilvedson, RPT
> Pacifica, CA  94044
>
> ----- Original message ----------------------------------------
> From: "Ron Nossaman" <rnossaman at cox.net>
> To: pianotech at ptg.org
> Received: 3/10/2010 11:24:34 AM
> Subject: Re: [pianotech] Premium service
>
>
> >David Ilvedson wrote:
> >> I'd like to see other technicians way in on this...if they
> >> dare mix it up with the mighty Nossaman.
> >>Categorically, it
> >> is only your mind, Ron.
>
> >I'm not mixing anything up, nor looking down my nose at anyone
> >who doesn't insist on cleaning a customer's piano at their
> >expense. That's all yours.
>
>
> >> Dust becomes dirt and mixed with
> >> moisture becomes paste which is not something I want to
> >> wallow in...you go ahead and wallow, Ron. I don't suppose
> >> you vacuum/dust your house either?   I mean it's only
> >> cosmetic, right?
>
> >Now who's getting stupid.
>
> >It's "weigh in", incidentally, and it doesn't make a damn what
> >the tech thinks. It's the customer's decision to spend the
> >money or not to get the piano cleaned. At least it's that way
> >here in the middle of the country.
> >Ron N
>
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