What was the original warranty claim for - what ailment - what did the dealer try to fix? By the piano not playing like it should, you are speaking of the long blow dist. and the resultant excessive key dip? Or is there more? This is on a new piano? Yikes! Terry Farrell On Feb 26, 2010, at 12:11 PM, Andrew Anderson wrote: > The school whose Steinways I service is not satisfied with the > dealer's warranty fix (greater then 2" blow distance). They are > requesting that the piano be made to play like it should which will > require shimming the stack so it is within reach of the strings > (>1/4" between fully backed out drop-screws and pinblock). > > Has anyone done this? What was the scope of work required? What is > a reasonable amount of time to complete the work? > > Thanks > Andrew Anderson -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100226/04931eaf/attachment.htm>
This PTG archive page provided courtesy of Moy Piano Service, LLC