[pianotech] Tuning pin torque?!?!?

[JOHN ROSS]

That would be inch pounds, right?
John Ross
Windsor, Nova Scotia


> From: David Love <davidlovepianos at comcast.net>
> Reply-To: "pianotech at ptg.org" <pianotech at ptg.org>
> Date: Wed, 24 Feb 2010 16:14:51 -0800
> To: "pianotech at ptg.org" <pianotech at ptg.org>
> Subject: Re: [pianotech] Tuning pin torque?!?!?
> 
> Your decision to share or not share the name of the manufacturer is, of
> course, up to you.  But since it appears to be a warranty issue I will be
> interested to know first if the manufacturer acknowledges that it is a
> defect (I don't know how you can argue that 15 - 45 lbs of torque isn't) and
> whether the situation was rectified to your satisfaction.  If not, I would
> like the opportunity to know who is not standing behind their product
> warranties so that I may make a more informed decision whether or not to
> direct a potential customer that way.  In a technical forum such as this
> aimed at technicians, not the general buying public, I don't think that
> should necessarily be categorized as a "politically charged" interest or
> unreasonable question.  I don't know, Toyota comes to mind.
> 
> David Love
> www.davidlovepianos.com
> 
> 
> -----Original Message-----
> From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
> Of Williams, James
> Sent: Wednesday, February 24, 2010 3:30 PM
> To: 'pianotech at ptg.org'
> Subject: Re: [pianotech] Tuning pin torque?!?!?
> 
> Thank you Paul for your response. I am glad all worked-out for you. For the
> record, if there is anyone out there that thinks for one minute that I am
> protecting a particular manufacture, then you don't know me. However, I
> believe there is a gentleman's way of doing business and letting "due
> process" run its course. I am finding on this forum that there are some more
> interested in the "politically charged" than numbers. Thanks again Paul for
> your response.
> 
> James
> 
>