[pianotech] middle pedal

[Thomas Cole]

Hi Susan,

What has me dismayed is how a person can tell such lies to an 
experienced technician.

Positive: wrong at the top of ones voice. /Ambrose Bierce/

Tom

On 12/27/10 3:14 PM, Susan Kline wrote:
> On 12/27/2010 3:05 PM, Thomas Cole wrote:
>> The woman called me that evening and demanded that I put the dampers 
>> back in that I took out. I managed to explain over the phone that no 
>> piano has dampers beyond the middle of the sixth octave. 
>
> Hi, Tom
>
> I had a customer like that, too. Thought the new grand was defective 
> because the dampers stopped in the treble, and insisted and swore on a 
> stack of bibles that _every piano she had ever played_ including her 
> old spinet, had dampers all the way to the top.
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