On 12/27/2010 3:05 PM, Thomas Cole wrote: > The woman called me that evening and demanded that I put the dampers > back in that I took out. I managed to explain over the phone that no > piano has dampers beyond the middle of the sixth octave. Hi, Tom I had a customer like that, too. Thought the new grand was defective because the dampers stopped in the treble, and insisted and swore on a stack of bibles that _every piano she had ever played_ including her old spinet, had dampers all the way to the top. And then there were the kids who thought I was stealing something from their piano when I took out the muting strip. And the teacher who made a big noise about herself, but insisted that the middle pedal of the Steinway D wasn't working, because when she put it down nothing happened. And, another time, the husband who demanded that I fix the top four notes of the piano, because all they did was make a wooden clack, no notes at all, (and they were perfectly normal.) Diplomacy, diplomacy Happy New Year, all Susan -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20101227/f752f410/attachment.htm>
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