[pianotech] customers

Gerald Groot tunerboy3 at comcast.net
Mon Aug 23 15:25:30 MDT 2010


Good point William.  We use a similar time when calling in the evening.  We
start at around 7 PM after supper, but we end all calling by 9 PM.  It's to
late for many folks after that.

 

Jer

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Piano Boutique
Sent: Monday, August 23, 2010 2:20 PM
To: pianotech at ptg.org
Subject: Re: [pianotech] customers

 

Marshall,

 

I have found my best time to call is between 7:00 and 8:00 on Tuesday,
Wednesday and Thursday.

 

This is after the news and not too late.  It is not too close too the
weekend, still some times I call on Saturday if I have more time than
appointments.

 

Lets remember, there is no magic bullet and the biggest thing you can have
on your side is time.

 

William

 

 

 

----- Original Message ----- 

From: Marshall Gisondi <mailto:pianotune05 at hotmail.com>  

To: pianotech at ptg.org 

Sent: Monday, August 23, 2010 9:18 AM

Subject: [pianotech] customers

 

"Oh, I was just thinking I should call you, I'm so happy you contacted me. 
That is such a nice service you provide."  It makes me feel great and
also makes it all that much more worth while.  Besides, it also eliminates
most last minute requests for tuning "before Sunday."  

Hi Jer,
I usually get excuses when I call, I'm in a meeting, or a voice mail.  These
folks knew that I'd be calling again.  I'm tired of the excuses.  I'm glad
you guys out there are having better success at repeat tunings.  
Marshall
 
Marshall Gisondi Piano Technician
Marshall's Piano Service
pianotune05 at hotmail.com
215-510-9400
www.phillytuner.com <http://www.phillytuner.com/>  
Graduate of The School of Piano Technology for the Blind
www.pianotuningschool.org <http://www.pianotuningschool.org/>  Vancouver, WA







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