[pianotech] repeat business

[daniel carlton]

Having said all I said, what's hard is knowing how many of the no-callbacks are 
from my lack of disorganized, largely unsystematic and unmethodical way of 
running my business...
and how many are from people that are putting piano service at the bottom of 
their to-do's, for whatever reasons. 

I guess what I'm saying is I wish I knew how much of a chance my business has at 
coming back.

daniel carlton
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