[pianotech] Avoiding Clients

perrys piano restorations perrymark at hotmail.com
Wed Sep 30 21:57:31 MDT 2009


just simply tell them the truth!  You've moved to Guam, and joined a monastery of budist monks who don't play the piano!  but your new best friend (your competition) is available and here is his number >>>> ........

 

 


From: firtreepiano at hotmail.com
To: pianotech at ptg.org
Date: Wed, 30 Sep 2009 20:36:27 -0700
Subject: Re: [pianotech] Avoiding Clients




NO!
 
David Stocker, RPT
OLYMPIA, WA




From: David Love 
Sent: Wednesday, September 30, 2009 18:53
To: pianotech at ptg.org 
Subject: Re: [pianotech] Avoiding Clients



Can’t you think of any other local techs you’d like to pass them on to J!
 
David Love
www.davidlovepianos.com
 

Dear list,

I have a client that I just dread and have basically decided that I am not willing to service her piano anymore. The animal smell is just awful, the person is hard of hearing and talks way too much (she goes on and on and on and won't let you get a word in edgewise) and is too loud, and is rude to her husband, etc. etc. 

How do others deal with wanting to "fire" a customer graciously? 

-- 
Ryan Sowers, RPT
Puget Sound Chapter
Olympia, WA
www.pianova.net 		 	   		  
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