[pianotech] pianotech] Recent parts order

[Keith McGavern]

Greg,

fwiw: I usually open all Damp-Chaser products upon receiving them to  
ensure everything is there. This prevents any surprises before  
entering the customer's premises.

Sincerely,

Keith

> Greetings listees,
> 	I’m writing today to bring your attention to a potential problem. I
> recently ordered a Dampp-Chaser product from a Chicago based  
> supplier (open
> list you know) and when I opened the box to install it, in front of  
> the
> customer, I found a pick ticket. This pick ticket included at the  
> bottom the
> price that I am paying for the product ordered. I considered this to  
> be bad
> form on the part of the supplier since this is, potentially, in full  
> view of
> my customer. I just got off the phone with them and their solution  
> was to
> not put any more pick tickets in any of my orders. Not exactly what  
> I had in
> mind since other stock orders shipped to my shop would require one  
> so that I
> can see that I was not shorted any items. I don’t ever remember  
> other pick
> tickets including prices but perhaps I’m just not observant enough.  
> If this
> concerns anyone besides me perhaps you’d be willing to give the  
> supplier a
> call to voice your concerns. Perhaps a better solution can be reached.
>
> All the best,
>
> Greg Newell
> Greg's Piano Forté
> www.gregspianoforte.com
> 216-226-3791 (office)
> 216-470-8634 (mobile)

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/pianotech.php/attachments/20090903/c56fb617/attachment.htm>