[pianotech] Warranties

David Love davidlovepianos at comcast.net
Fri Oct 2 18:48:59 MDT 2009


Well, I restrict that encouragement to pianos that people actually own.  Anything in the public domain, hands off!

 

David Love

www.davidlovepianos.com

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Israel Stein
Sent: Friday, October 02, 2009 5:38 PM
To: pianotech at ptg.org
Subject: [pianotech] Warranties

 





 


Subject: 

Re: [pianotech] Warranties


From: 

"David Love"  <mailto:davidlovepianos at comcast.net> <davidlovepianos at comcast.net>


Date: 

Thu, 1 Oct 2009 20:41:24 -0700


To: 

 <mailto:pianotech at ptg.org> <pianotech at ptg.org>

 


To: 

 <mailto:pianotech at ptg.org> <pianotech at ptg.org>





Perhaps not trust it but I’ll read it if it’s free.  I’m asking wondering if anyone has consulted with an attorney for the answer.  I haven’t but the issue has come up.  



Ah, a reasonable man! 



 

BTW, I encourage my customers (if they are so inclined) to take on what they can with the caveat that if I have to fix what they break they still get charged.  I think all pianists should be able to make a simple regulation correction, clean up a unison, adjust a pedal, retrieve a dropped pencil, identify and be able to point to the key slip and the fall board.   It’s not going to hurt my business.  Too bad the music academy game is see how few of the piano tech classes (if they’re offered) you can attend and still pass. 

Even more reasonable! I worked with a pianist back in Boston - Fred Moyer, he had a modest concert career back then - who actually carried his own "chopstick" voicer and took care of any minor voicing issues himself. Also knew how the action functions quite well - what a pleasure it is to have a pianist tell you that a jack appears to be be sluggish (and be right!) instead of "something is funny with this A - fix it". Furthermore he had the integrity to admit that his own sense of intonation was quite lacking - and he would ask me to check the tuning after he finished warming up for a concert. 

On the other hand there's always the possibility of the "sorcerer's apprentice" effect... I hear that Anton Kuerti - who was on the faculty of a Canadian University (forget which) insisted on doing all the servicing on his piano's action himself - voicing, regulation, etc. It was a Bosendorfer Imperial with two interchangeable actions - I suppose he kept them voiced differently and could switch them as necessary. I got to work on that piano after he got rid of it and it ended up at a used piano dealer's in Boston. It was a mess - no wonder he got rid of it. the knuckles were all gummed up with grease graphite, would you believe and both actions sounded awful... On the keys inside the piano was printed in large letters something to the effect that no one was to touch these actions without consulting Anton Kuerti - so the rumor quoted above may be true. Another rumor was that he bought 2 Steinways after getting rid of the Bosey. I hope he hired someone competent to work on them... I made quite a bit of money getting that Bosey back into saleable shape - regulating and voicing two actions with extra bass notes to boot... 

Israel Stein 



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