Ryan - While it may be hard, and probably a bit more complicated seeming, Ed Foote's formulation seems as to-the-point as one can get. >>Tell them as much truth as you need to, ie, you cannot handle the >>animal smell. No need to lie. Just be honest and live your life >>without falsehood. >> >>Ed Foote RPT The fact that you think she's been through the field already would seem to suggest that the "gracious" approach simply relocates the problem. Your well intentioned "graciosity" generates unintentional negative karma for someone else. And, it deprives your client of the opportunity to respond to or reflect upon some honest interaction. There are probably relatively few "bad" people, but there are plenty of annoying ones. Here's a suggestion. Pay attention to other situations that arise, likely less extreme, that would seem to be eliciting an active posture, on your part, to establish control: other instances where you need to ask for quiet, for example. Note the way you confront these, and perhaps the inner resources you employ (or fail to) will help in more seamlessly effecting Ed's advice. David Skolnik RPT Hastings on Hudson, NY At 11:52 PM 9/30/2009, Ryan wrote: >Dave [Love? Stoker? Davis?] may actually know who I'm talking about! >I think she has perhaps worn out the other competent local techs! >She's really is not a bad person, but I just found the last time to >be too stressful. >-- >Ryan Sowers, RPT >Puget Sound Chapter >Olympia, WA ><http://www.pianova.net>www.pianova.net -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20091001/30bac32f/attachment.htm>
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