[pianotech] sick customers

[KeyKat88 at aol.com]

Also, in case it may have been too late, and you find out about them being  
sick during the appointment;
ZICAM, and I carry a small spray bottle of wintergreen alcohol in my bag  for 
my hands, also spray some around my mouth and nose. It works.
 
Julia
 
 
In a message dated 2/25/2009 8:21:34 P.M. Eastern Standard Time,  
KeyKat88 at aol.com writes:

Greetings,
 
      You bet!...This situation quietly  infuriates me, because of the 
inconsideration or....it is the height of  ignorance!  When there were bad colds or 
flu going around, I have already  called ahead to "confirm" the appointment 
the day before, and ask if anyone in  the house is sick, if no, then "OK clear 
everything off the top of the piano  and I'll see you at...."
 
  By the same standard, if I am sick or even feel something coming  on, I 
cancel, and am not afraid to tell them it is because I wish them  not to get it. 
 
I learned this the hard way, then my brother (who works in homes as well)  
told me he stays outside the door and says, "Oh, I am so sorry, can we  
reschedule? I don't want to spread anything to my next customer after  you." and 
leaves with; "I hope you feel better soon."
 
Julia


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