[pianotech] PR follow up

PAULREVENKOJONES at aol.com PAULREVENKOJONES at aol.com
Fri Aug 28 14:20:59 MDT 2009


David:
 
It is only tiresome when the physics of the piano are ignored and there is  
an admixture of contradictory terms which result in confusion, particularly 
for  those who are new to this field. Your phrase "'adequate' fine tuning"  
illustrates the confusion of terms. Does my "adequate" and your "'adequate' 
 fine" tunings mean the same thing? My only point is that there is no  way 
actually to "fine" tune a piano which has been radically pitch  altered at 
the same sitting, even with 10 passes. A perfectly adequate,  acceptable for 
the home practice piano, tuning is achievable by exactly the  procedures you 
outline. Just as we gradually narrow the range of movement of  the tuning 
pin when refining a desired pitch, so we also go through  "passes" of pitch 
alteration and stabilization in order to get the piano at or  around, and 
remaining as best we can it at or around, the overall  pitch we desire, in 
order, first, to adequately tune the piano, then as  circumstances demand, 
achieve a "fine" tuning on some return. Adequate strikes  me as the fuzzy word; 
fine is the more clearly defined condition,  and shouldn't be subject to the 
destabilizing variations which result from  major pitch change. Am I still 
missing your point?
 
Cheers,
 
Paul  
 
 
In a message dated 8/28/2009 3:06:40 P.M. Central Daylight Time,  
davidlovepianos at comcast.net writes:

 
It  may be tiresome but my experience more parallels Wim’s, with some  
exceptions.  I think one can easily accomplish more than just an  “adequate” 
fine tuning after a pitch raise, even a radical one.  In order  to gain the 
greatest stability the piano needs to be as close as possible to  the target 
before the fine tuning.  If the piano is considerably off  pitch that might 
require a second or even a third rough pass before an attempt  is made for a 
fine tuning.  A firm pounding and even modest pin setting  during those 
rough tunings helps.  For most situations I have not found  it necessary to come 
back after two weeks, or even two months, concert work  notwithstanding.  
Whether or not in certain parts of the country a  significant shift in RH can 
happen during that 2 week or 2 month period is a  separate issue and, of 
course, will create pitch changes unrelated to the  issue in question.    
Insisting that the piano be tuned again  in 2 weeks is overkill, in my view.  
The more prudent approach would be  to advise the customer that some pianos 
may be slower to stabilize than others  after radical pitch changes and may 
require a follow up tuning.  That way  if they find begin to hear some 
instability they can call to schedule another  tuning as they see the need arise 
rather than attempting to impose an  additional service call and fee on them.  
I do, in such situations,  strongly recommend that they try and maintain at 
least a twice a year schedule  depending on how sensitive they are to “out 
of tuneness”.    
 
David  Love 
www.davidlovepianos.com
 
 
From:  pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On 
Behalf Of  PAULREVENKOJONES at aol.com
Sent: Friday, August 28, 2009 12:43  PM
To: pianotech at ptg.org
Subject: Re: [pianotech] PR  follow up

 

 

 
In a  message dated 8/28/2009 2:34:48 P.M. Central Daylight Time, 
wimblees at aol.com  writes:

 
I  just received a private post from a non-member who agrees with me that a 
 pitch raise and fine tuning can be done in one sitting, followed with a  
return visit 6 months, or even a year later. He thinks that scheduling a  
follow up visit 2 weeks later is not necessary, and borders on being  
unethical. While I don't necessarily think it is unethical, I do agree that  there is 
no need to come back in 2 weeks, if the pr and fine tuning were  done 
right. 

 
I'll  say it once again, Wim, but it's tiresome. If the piano requires a 
radical  pitch change, you might be able to tune it adequately after the  
pitch work and leave it for some (ethical) period of time before  returning. The 
use of the word fine in relation to  a totally destabilized piano is 
misleading and wishful. You need to make a  distinction here.  

 
To  be sure, if this piano is being used for a concert, and it was indeed 
10 or  15 cents low, then the return visit is necessary, but only because  a 
return visit for a concert is SOP in the first place. But other  than that, 
it is not necessary.  And here's why.  
 

 
Pitch  raise situations generally fall into two  categories.

 
And  everything in between. It's a false dichotomy. 

 
One  is where the piano was bought by someone, and they want to get it 
tuned. In  this case, the previous owner had neglected the piano, and the new 
customer  wants to start fresh. Selling her/him a pitch raise is easy, and the 
 customer will be very open to having the piano tuned again in 6  months. 
The other situation is where the customer hasn't had the piano  tuned for 5 
or 10 years, and was either told by someone the piano  is badly out of tune, 
or she/he has a party coming up, and wants the piano  to sound good. 
 

 
When  I was still in St. Louis, I only sent out reminder cards which asked  
customers to call me to schedule an appointment. I would say only about  
25% of the pitch raise customers, including those who promised to call  me in 
6 months, did so. Some might call after a year. But a majority  would never 
call me, or maybe 4 or 5 years later. For those who just  bought the piano, 
maybe they called someone else, or decided the piano was a  bad investment, 
and sold it again. But for those who had the piano tuned for  the party, 
will probably not have it done again until just before their next  party, 10 
years later. They just don't hear it, and it's not important to  them to have 
the piano tuned that often. 
 

 
Now  that I pre-scheduled appointments, half of those I pre-schedule 6  
months later will call me to cancel the appointment. The others will  have me 
come, but question whether or not it needs it.  
 
Willem  (Wim) Blees, RPT
Piano Tuner/Technician
Mililani, Oahu,  HI
808-349-2943
Author of: 
The Business of Piano  Tuning
available from Potter  Press
www.pianotuning.com

 
  
____________________________________
 




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