Fuel surcharge?

[Will Wickham]

I propose a discount for customers who bring their instruments in to  
the shop for the tune up...

ww


On Jun 7, 2008, at 8:42 AM, Matthew Todd wrote:

> I recently purchased $2,000 of furniture from a store, and they  
> charged me a $50 fuel surcharge for delivery.  They obviously wanted  
> that extra buck from my pocket.  Everytime I see companies do a fuel  
> surcharge it irritates me, so why would I want to turn around and do  
> the same thing to my customers?  A local bottled water carrier  
> charges an $11 surcharge.  Now get this....they may have 20  
> customers within a 10 block radius, and they'll charge each one the  
> 11 bucks!!  It is just a way for companies to make us pay for what  
> is ultimately their responsibility!
>
> When a client calls inquiring about our tuning rate how many of us  
> would actually say, "Yes Mrs. Jones my standard tuning rate is $xxx,  
> plus tax, plus fuel, which is $xx", and in the back of your mind  
> you're thinking, "lol, what a sucker!"
>
> I personally will charge a little more for clients in different zip  
> codes.  But personally, if I decide to service a particular area, I  
> need to bite the bullet and not be so picky.  Heck, if that's the  
> case, the customer should charge us for the air we breathe in their  
> home, and for using their piano bench!
>
> If I ever find myself going to a fuel surcharge, maybe I need to  
> reevaluate how I am living and see if there are any frivolities or  
> luxuries I can do without.  But that is just me, and before any of  
> you start ripping my head off....it is just MY OPINION!  There, I  
> said it, and I feel better already.
>
> Have a beautiful day!
> Matthew
>
> Phil Bondi <phil at philbondi.com> wrote:
> Mike, since May 1, I've added a 'trip charge' to my bill.
> I've had a few questions, and no one has complained.
>
> My charge is based on zip code..how far a particular
> client's zip code is from mine(one way), and I figured .xx X
> those miles(based on google maps) to reach my figures. If
> I'm servicing more than 1 client in that zip code on that
> day, both get charged the same amount. Someone in the same
> zip code as me still gets charged a minimal amount. If I
> turn the key of my truck to get to you, you're being charged.
>
> Mike, I feel like I've been a 'good guy' long enough..I did
> alot of research and some soul-searching to come to this
> conclusion:
>
> -When I last raised my rates(May '04), I was by far the 2nd
> most expensive tech in my area.
> -When I raised my rates, the price of a gallon of regular
> was 1.759.
> -I can't continue to hemorrhage cash into the
> truck..someone's gotta pay.
>
> So far this works for me.
>
> -Phil Bondi(Fl)
>

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