Competitive Rates

[A E]

Hello Matthew,
 
When I started seriving pianos 3 years ago, I started out at $85 for tuning 35$ for pitch raise, and whats extra is extra, within about  a year my costumers asked me why I charge so cheap... Nowadays I have 34 costumers, and I charge $100-125 for tuning and $65 for pitch raise, and no one complains. I have had calls like today asking for a cheap deal, I said $100, they said no. Basically I my service grows on my costumers words, they simply pass on the word for my work  :-)
Now I'm fully satisfied with my income, as i also service a few diferent halls...
 
Hope this helps,
Alicia Evans


Date: Wed, 4 Jun 2008 09:52:10 -0700From: toddpianoworks at att.netSubject: Competitive RatesTo: pianotech at ptg.org
Hi,
 
How often does everyone evaluate their tuning rates, and overall fees?  In my area I have found, so far, that I am the most expensive.  Not because I charge high, but because I feel my services are of a higher quality, and my clients are paying for a skilled trade, if you will.  I am the only PTG member in this area working toward RPT status, by the way.
 
Have any of you had a lot of calls where they are only looking for the cheapest deal?
 
Just to remind you, I relocated to this area six months ago, and began building a full time business here in March.  Yes there are several other extablished tuners in the area, some are good, some we won't mention...but I feel if I get out there and do quality service, and great customer skills, I shouldn't have a problem building a very reputable business.
 
How many years did it take all of you to begin your business to when you began full time?
 
Thanks in advance,
Matthew
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