<< Me thinks that the issue is that most techs (as well as mechanics, computer repair, plumbers, etc) build in a profit margin on parts and if the general public knows the ACTUAL cost, they might raise a stink about it. >> I suppose this is so, however, I don't use any mark-up. I tell my customers that the price they are charged for parts is my cost, and the reason my prices are higher than my competitors is that I charge a lot more for my labor. They don't seem to mind, especially when they have been given a higher price for parts by another tech! Regards, Ed Foote RPT http://www.uk-piano.org/edfoote/index.html www.uk-piano.org/edfoote/well_tempered_piano.html <BR><BR><BR>**************<BR>The year's hottest artists on the red carpet at the Grammy Awards. Go to AOL Music.<BR> (http://music.aol.com/grammys?NCID=aolcmp00300000002565)</HTML>
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