The other comments are right on. You should not be penalized for someone else's poor workmanship. However if there is customer resistance, a careful explanation is in order so YOU don't look like the bad guy. Mike Kurta, RPT Syracuse chapter -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20070315/07bba352/attachment.html
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