Internet Piano Sales

[Paul Chick (Earthlink)]

The only one I've redone from an internet purchase cost the customer
$14,000.00+ for my work.  She paid "only $6,000.00 for it."

 

Paul C 

 

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From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of VOCE88 at aol.com
Sent: Tuesday, July 31, 2007 8:04 PM
To: pianotech at ptg.org
Subject: Re: Internet Piano Sales

 

In a message dated 7/31/2007 12:11:30 PM Eastern Daylight Time,
nathan at hammondpianoacoustics.com writes:

am interested to know if anyone has serviced pianos which were purchased
through any of the following web sites.
namebrand-pianos.com, ornate-pianos.com, 
worldofsteinways.com, cheap-pianos.com
>What is the quality of workmanship for repairs and rebuilds with these
instruments?
>How would you rate customer satisfaction?

Thanks!
Nathan Hammond

Nathan,

 

It goes without saying that anyone who would choose a piano from a picture
on their computer is, by definition, a pretty undiscerning customer. 

 

If we agree on that then there is little for them to complain about. Sorry
if that sounds jaded, but if someone does not take the time to educate
themselves and simply buys a picture, I suppose they will wind up with a
nice looking piano. If that is their goal, they won't be asking for much
service anyway.

 

Rich Galassini





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