Hi Rick, I don't have the customer sign a contract to that effect, but as long as the customer continues to get his or her piano tuned every 6 months or so, I keep their fee set at my pre-price-raise price, which works out to about 10%(it takes me about 3 years to raise my prices).? I also explain to them that with more frequent tunings, I do not have to spend so much time bringing the piano up to pitch and can use remaining appointment time to deal with various other possible maintenance issues. I make notes of any special offers I might give in my notes and on the invoice. Hope this helps a little. Dave Stahl, RPT Dave Stahl Piano Service 650-224-3560 dstahlpiano at sbcglobal.net http://dstahlpiano.net/ -----Original Message----- From: PAULREVENKOJONES <paulrevenkojones at aol.com> To: Pianotech List <pianotech at ptg.org> Sent: Sun, 29 Jul 2007 10:22 pm Subject: Re: contract Rick: ? You might want to contact Robert Guenther here in Chicago (robert88guenther at sbcglobal.net) who has been doing this for many years and has a tight grip on the process. He can give you a lot of tips. ? Paul ? "If you want to know the truth, stop having opinions" (Chinese fortune cookie) ? ? In a message dated 07/29/07 20:13:42 Central Daylight Time, richard.ucci at att.net writes: Hi List, I'm giving some thought to offering a 10% discount to clients that commit to two or more tunings in a twelve month cycle. I would have them sign a contract to that effect and transaction would be done via credit or debit card, and would take place on a specific date of that month,even if the tuning had not been done yet. Any thoughts? Rick Ucci/Ucci Piano ? ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20070730/512aec12/attachment.html
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