One Piano Per....??

[James Grebe]

Dear Barbara,
When I commented on the cold calling thing I was not trying to say that you 
should portray yourself as someone else.  I think you read more into what my 
comment was than what I said.
    Many times, in institutions, because of changing personnel who answer 
the phone,  stating your name as the piano tuner does not get you 
recognition.  By stating it has been X amount of time since the piano was 
last tuned or stating the tuning frequency  of time this can get you instant 
access to tuning the piano.  It is NOT deceiving if you state who you are 
and not saying you represent anyone else. .  Many times your call may be 
made at just the right time.  I have had many institutions where someone 
else has done that very same thing.   To me that is not unethical but a 
lucky break for whoever made the call at the right time.
James
James Grebe   Piano Tuning & Repair   Member of M.P.T.
R.P.T. of the P.T.G. for over 30 years.   "Member of the Year" in 1989
   Creator of Handsome Hardwood Caster Cups, Piano Benches, Writing 
Instruments
(314) 845-8282   1526 Raspberry Lane   Arnold, MO 63010
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pianoman@accessus.net
----- Original Message ----- 
From: "Barbara Richmond" <piano57@insightbb.com>
To: "Pianotech List" <pianotech@ptg.org>
Sent: Wednesday, January 18, 2006 2:07 PM
Subject: Re: One Piano Per....??


>I vote with Phil.  There was someone with whom I teamed up with for a bit 
>(against my better judgment and later, much to my regret) and I witnessed 
>him making this type of call.  It was not well received and because he 
>associated himself with me, I caught some flack.  What a nightmare.   I 
>disassociated myself from him as quickly as possible, not only because of 
>this, but because of some of his other dubious business practices 
>(trickery, etc.).  I'm glad that episode of my life is <long> past.
>
> Whew.
>
> Barbara Richmond, RPT
>
>
> ----- Original Message ----- 
> From: "Phil Bondi" <phil@philbondi.com>
> To: "Pianotech List" <pianotech@ptg.org>
> Sent: Wednesday, January 18, 2006 11:35 AM
> Subject: Re: One Piano Per....??
>
>
>>
>>
>> James Grebe wrote:
>>
>>> That sounds like a good  cold call tactic.
>>
>> OK - I've heard enough now. I need to comment:
>>
>> The Piano Technicians Guild Code Of Ethics - Rule#1:
>>
>> I will act honorably and in a professional manner.
>>
>> I'm sorry - I view cold calling and deceiving a potential client into 
>> thinking they need a piano tuned in violation of Code Of Ethics #1.
>>
>> Marshall, if you're not a member of the PTG, then may I suggest you do 
>> so.
>>
>> There are a number of people who are now reading this note from me who 
>> KNOW how strongly I feel about stepping on any toes - I simply won't do 
>> it..nor will I knowingly undercut another technicians price to get the 
>> work.
>>
>> Bring it on,
>>
>> -Phil Bondi(Fl)
>>
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>>
>
>
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