Puzzler for Diagnosticians

Alan Barnard tune4u@earthlink.net
Mon, 6 Feb 2006 23:49:26 -0600


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Nah .... I haven't made those sorts of rookie mistakes for years now (except about twice a day, of course <G>).

But that's not it ...

Alan Barnard
Salem, Missouri


----- Original Message ----- 
From: alan forsyth 
To: Alan Barnard
Sent: 02/07/2006 1:29:04 AM 
Subject: Re: Puzzler for Diagnosticians


Either you stuck the propstick in the wrong hole or you put the hole on the wrong propstick!!!!


AF!
----- Original Message ----- 
From: Alan Barnard 
To: pianotech@ptg.org 
Sent: Tuesday, February 07, 2006 1:40 AM
Subject: Puzzler for Diagnosticians


Conover upright, newish.

Customer complained that the soft pedal didn't seem to work.

Found that the prop stick was not in the hole. Put it in the hole and regulated it.

Tuned the piano. Drove away.

5 minutes later, I get a call on my cell: "Two notes don't work when I press the soft pedal."

Turn around, go back. Sure enough two notes (f3 and g3) don't work unless you hit the keys quite hard.

What was wrong?

Hint (things that were NOT wrong): No hammer interference or any problems with rubbing or interfering parts. No foreign objects. No keystick problems. No loose screws. No flange problems. Nothing broken.

Hint: The fix took one tool and about 30 seconds (after about 3 minutes of professional analysis and diagnosis, i.e., chin scratching, confused wonderment, and blank staring).

Alan Barnard
Salem, Missouri
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