Key Excursion

[Avery]

At 03:44 PM 4/18/2006, you wrote:

Unless you're "on the clock", of course! :-D

Avery Todd

>Admittedly, it's not always easy to take the time for either.
>
>David Love
>davidlovepianos at comcast.net
>
>
>-----Original Message-----
>From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
>Of BobDavis88 at aol.com
>Sent: Tuesday, April 18, 2006 10:04 AM
>To: pianotech at ptg.org
>Subject: Re: Key Excursion
>
>David Love writes:
>Sometimes people are sensitive to strange things.  While those things have
>often fallen into the range of "normal", I'm not averse to trying to find
>the pea in the mattress...as long as the meter is running.
>-THE- single best educational opportunity in my career has been "crazy"
>clients. Over and over I find that when a client tells me he feels or hears
>something, he feels or hears something. It might not be something that
>bothers me or others, it might not be something that is easy or cheap or
>even possible to fix; but the search for an explanation (to both myself and
>the client) ALWAYS leads to a better understanding of the subtleties of this
>enormously complex instrument. It changes the desire for a crabby dismissal
>into a cheerful detective story. If it's going to be costly, I don't "warn"
>the client, I simply "let him know," which relieves it of any emotional
>content for both of us, and creates a partnership.
>
>I applaud David's taking this person seriously. While David, being a
>pianist, might be more inclined to take this person seriously, a technician
>doesn't have to be a pianist to get immense satisfaction from the
>challenge of playing Superdective.
>
>Bob Davis