Todays puzzler

[David Ilvedson]

A different situation, don't you think...note not working and something out of tune?   

David Ilvedson, RPT
Pacifica, California


----- Original message ----------------------------------------
From: "Ric Brekne" <ricbrek@broadpark.no>
To: pianotech <pianotech@ptg.org>
Received: 10/11/2005 6:44:31 AM
Subject: Todays puzzler


>Hi Phil.

>I'm curious...  put in perspective of the "presidents letter" that was 
>debated a month ago... how would it look if you had just told the 
>customer... "It was ok when I left, you can schedule another appointment 
>or use somebody else ?"

>Cheers
>RicB

>-----------------------
>George Tyson wrote:

> > Phil,
> > 
> > The customer opened and pushed back the keycover further than you'd
> > placed it during your tuning.  The middle hinge on the back of the
> > keycover pushed against middle C's backcheck.
> > You asked the customer on your cell phone to pull the keycover forward
> > slightly which solved the problem.

>George, almost word for word spot-on. The only difference is I went
>back, found the problem, realized that the center hanger support was the
>problem (on the backcheck..very good!), and moved it to the bass/tenor
>break area. I would not have realized this problem over the phone.

>Congratulations. You win today's prize which is...hmmm..let's
>see.....how about a Nossaman re-whatevered Steinway?!?

>Excellent work George. Ron, send him a 'A' !

>-Phil Bondi(Fl)
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