Hi Jeff, others You are correct. It is the customer who first and formost will run into the problem. All the telling them to learn to play <<correctly>>, trying to buffalo them with some concept of mechanics, etc ect ad absurdum is just going to cost you the job to someone else who can allieviate the problem. The thing is, the butt simply has to be able to easily push the jack top out of the way, instead of bouncing off it when nearly at the bottom of the key stroke. It really is just that simple. There are only a limited amount of things that can cause difficulty for this to happen. A good regulation will leave only a couple two-three possiblities. There is no need whatsoever to set draconian let-offs, set too much key dip, or any other non standard bits. If the parts themselves are in good shape, and all is regulated correctly then really all that is left is spring tensions. And if one takes the time to start checking these admitedly tiresome little guys, one finds that nearly always they are far more tensioned then needed to do their jobs. Try it, and you will see. There are some other positive spin offs of going through jack rep spring and damper spring tensions... namely getting a much more even touch both across the keyboard and through the key stroke. Friction levels can be slightly reduced as well. This is really not all that difficult a problem to fix IME. Cheers RicB .............. Jeff, It is customers that brought it to our attention in the first place. Also, why doesn't it happen on every other piano? William
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