On Jan 21, 2005, at 7:47 AM, James Grebe wrote: > If this is true, then why do not pianos come from the factory with > this accomplished? > Sometimes when one attends a Steinway (and a few other manufacturers too) class on instrument preparation they manage to convey the message that the instrument unpacked at the dealership is a customizable kit, and that the management will employ the most highly skilled voicers and regulators, and allow them as much time as possible to polish the semiprecious rock into an incredible gem. Customized to the particular purchaser's needs, dreams, and potential. That's the dealership that's paying for the work, not the factory. Alas, sometimes the dealership may not have done 100% of this prep work, and then it becomes the customer's responsibility to hire someone's services to actuate the instrument's potential. Patrick Draine
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