Young Chang response- or rather lack of

[CChristus]

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It took YC about four months to get the replacement brackets to me last year
after I called in the claim (Alright, they were in the process of moving
back to CA, so I'll give them that.)  Now it has been another four months
since job completion and still no check.  Numerous phone calls to Mr. Hebert
unproductive, and his promise to return calls after "researching" the claim
also unfulfilled.  Tomorrow we will call again (we try to call every Friday
or so), and we'll end up faxing him another copy of the claim, and see what
happens.

 

It'll be my luck, that after griping openly like this the check will arrive
very soon, probably Saturday.  Call me paranoid, but I will proceed with
great caution the next time I see EAB's (expanding action brackets) on a YC,
or not (proceed at all).

 

Best regards,

 

Chuck Christus (FL)

 

 

 

  _____  

 

Okay, Tom, here's what I found out about Young Chang.  The
warranty/technical fellow the local dealer has been talking to is Blaine
Hebert (pronounced Ay-Bear). The number is 800-592-9393 ext. 237. Jim Davis
in parts has the same number but is at ext. 110.

 

Hope this helps,

 

Dave Davis, RPT (Whoo Hoo!!!, I passed!!!)





 


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