Samick upright

[Joe And Penny Goss]

Hi David and Ajay,
I think Ajay said that the dealer did a repair.
This would annul the DC warranty.
Joe Goss RPT
Mother Goose Tools
imatunr@srvinet.com
www.mothergoosetools.com
----- Original Message ----- 
From: "David Vanderhoofven" <david@vanderpiano.com>
To: "Pianotech" <pianotech@ptg.org>
Sent: Wednesday, January 12, 2005 6:21 AM
Subject: Re: Samick upright


> Hi Ajay,
>
> Comments interspersed below.
>
> At 08:41 AM 1/11/2005, you wrote:
> >Hello list one of my customer has bought a Samick
> >manufactured upright called B.STEINER it is a console
> >UP purchased it around 9 months ago the problem goes
> >this way .
>
> I am not familiar with the B. Steiner brand of piano.
>
> >  I installed the damp-chaser a month ago. The piano
> >was working fine after the dc was installed suddenly
> >the dc stopped working so I sent it to the dealer
> >instead of replacing it he repaired it & fixed it in
> >the piano now the rod is becoming warm but now my
> >customer is complaning about a really heavy action in
> >the morning & the action becomes light by night at
> >first I did not believe him but then I actually
> >noticed it .
>
> Did you install a Dampp-Chaser brand climate control system?  Or was it
> another brand?  Did you install a dehumidifier only?  Or did you also
> install a humidistat to control the dehumidifier?  Or did you install a
> complete system with the dehumidifier, humidifier, humidistat, light
panel,
> smart heater bar, and water fill system?
>
> I would believe if the equipment was defective and was returned to
> Dampp-Chaser they would send you a new unit and not repair the defective
> unit.  On the other hand, I have never had any defective equipment made by
> Dampp-Chaser.
>
> Is the equipment plugged into an outlet that is controlled by a
> switch?  Perhaps at night the owners of the piano turn off the switch
> controlling the outlet when they go to bed at night.  All night the
> humidity rises, and by morning the piano is sluggish and very heavy.  Then
> the owner of the piano turns on the switch to the outlet and the
> dehumidifier is working all day long lowering the humidity, and by the end
> of the day the touch of the piano feels much lighter.  This is a possible
> scenario to explain what is happening.
>
> >           What could be the possible cause if someone
> >could throw some light on this one .
> >
> >                                         Ajay.
> >=====
> >Ajay Mistry
>
>
> I hope this is helpful.
>
> Sincerely,
>
> David Vanderhoofven
> Joplin, MO
>
>
>
>
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