New Piano Referral

antares antares@euronet.nl
Thu, 6 Jan 2005 21:34:09 +0100


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Terry,
It is very simple :
Every self employed tuner should make a deal or deals with at least one=20=

or preferably more dealers.
No deal? no sale!
A deal? hand over da moolah.


friendly greetings
from
Andr=E9 Oorebeek

Vita Dura Est




On 6-jan-05, at 20:08, Terry wrote:

> Looking for an opinion or two.=A0
> =A0
> Recently I got calls from two people looking to buy a good=20
> vertical=A0piano for their children that are taking piano lessons. One =
I=20
> did not know, and the other I had tuned their old piano several times.=20=

> I gave them both an earful about used pianos. Both indicated some=20
> interest in considering a new vertical piano, but definately wanted to=20=

> stay below $5K. Anyway, the bottom line was that one of the=20
> recommendations I gave them was to check out a particular store in the=20=

> area and look at a couple of particular new pianos there. They did and=20=

> both bought new studio pianos from that dealer. I have no relationship=20=

> whatsoever with the dealer (I did a few floor tunings for him years=20
> ago)=A0- just think he is an honest guy and I like the products he=20
> sells. I did not recommend any of the other several dealers in the=20
> area.
> =A0
> I don't think it is unreasonable to conclude that I referred=20
> the=A0customers=A0to the dealer.
> =A0
> The dealer called me and told me that these two people requested that=20=

> I provide them their one free tuning that comes with the new piano. I=20=

> asked what he pays=A0for that type of tuning. He gave me a price that =
is=20
> 50/85 of my normal tuning fee.=A0I suppose there is every possibility=20=

> the pianos may also need a pitch raise, which in that case, the fee=20
> quoted might be 50/125 of my normal pitch-raise-and-tuning fee.
> =A0
> I've done these types of tunings before for stores and that type of=20
> low pay. I have to admit that I'm pretty much over that phase of my=20
> tuning career. But as a matter of principle, my gut tells me that the=20=

> dealer=A0should gladly=A0pay me my standard tuning fee. I'm not asking =
for=20
> any type of commission related to the sale of the pianos. In fact, I=20=

> don't want a comission - I enjoy the very independant nature of my=20
> business. It's just a matter of priciple to me - I should think he=20
> would pay my normal bill with a smile on his face.
> =A0
> It is possible that he is not aware that I referred the customers to=20=

> him (although, I would think so).
> =A0
> Anyone have any experience/opinion on such a matter?
> =A0
> Terry Farrell
>

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