This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Which is why I"m slowing down and thinking about what sh** can happen b= efore it happens...disclaimers!!!! I try to always say something like= : "I don't know if moving the piano will scratch the floor, Mrs. Jones= "....etc, etc., David Ilvedson, RPT Pacifica, California Original message From: "Mark Potter" To: Pianotech Received: 12/15/2005 5:07:32 AM Subject: Re: who's responsible? Bottom line, Terry, as hard as it is to swallow, is that if you hadn't = left the music desk out, this would not have happened. Ergo, fault. A= similar thing happened to me about 5 years ago with an unknown broken = caster and a nice wood floor. No way I could know it was poised and re= ady for destruction when I went to move the piano away from the wall. = S-c-r-a-t-c-h....ouch! And sorry, but the refrigerator analogy doesn't hold well for me. Virt= ually every owner of a frig has to take out the shelves from time to ti= me, but for what reason would a piano owner remove their music desk fro= m time to time? I would venture to guess that less than 1% of my clien= tele in 28 years has ever removed their music desk. Susan's right. Fix it and get it behind you. It's a jungle out there.... ! Mark Potter pianolover 88 <pianolover88@hotmail.com> wrote: Ok, here is what I feelis a good analogy. A refrigerator repairman has = spent a few hours servicing a fridge, cleaning out the motor compartment, installing a new compressor,etc. He removes all the glass shelves from = the inside (the food had already been removed by the owner, who is not home...same scenario) so he can fix a bad connection in the light switc= h. He puts everything back together, except a glass shelf; simply an oversigh= t. Later, the housekeeper spots it and decides to put it back inside the fridge. Even later the owner comes home, opens the fridge and the glass= shelf, having not been put properly on the tracks, comes crashing down = and shatters into a million pieces! Who's fault is that??? SAME THING. A mu= sic desk on a grand is COMMONLY ! removed and replaced by piano owners, as = is a fridge shelf. I just don't see how I can be responsible for the housekeeper's actions. Again, if there was ANY question as to putting i= t back CORRECTLY, they could have simply called me, but the housekeeper t= ook it upon herself to "wedge" the desk under the top lid apparently just t= o get it off the floor! Don't you think she should have at LEAST informed the= owner that MAYBE she did not put it in the right way, and to MAYBE be cautious when opening the lid???? Does she bare ZERO responsibility? Terry Peterson ----Original Message Follows---- From: Greg Newell Reply-To: Pianotech To: Pianotech Subject: Re: who's responsible? Date: Thu, 15 Dec 2005 08:13:43 -0500 My thoughts are, Yes, you are responsible. Too bad it worked out this w= ay but that's what insurance is for. Greg Newell At 12:25 AM 12/15/2005, you wrote: >Inadvertantly forgot to replace customer's music desk in her Weber gra= nd. >I'd been there for about 3 1/2 hours doing a major "technical" cleanin= g, >big pitch raise, tuning, and finally made a pattern for a custom strin= g >cover, which I sold during the visit. The customer had to leave just a= fter >I got started, but her housekeeper was there for the duration of my vi= sit. >Upon completion, I closed the lid and flyleaf and played a couple piec= es on >the piano, enjoying what I felt was job well done. At just about this = time >I received a call on my cell. I told the caller that I would call her = back >in a few moments, then proceeded to pack my tools and move on to the n= ext >job. > >As stated in the outset, I forgot to replace the music desk, (a first = for >me, but hardly the end of the world, right?) which I had placed out of= >eyeshot, under the tail sec! tion of the piano. While speaking on the = phone >several hours later to the customer from my home, informing her when h= er >new string cover would be ready, I heard a loud crashing sound, which = she >told me, to her shock, was the music desk falling OUT OF THE PIANO, >resulting in some case damage to the piano! She told me that the music= desk >appeared to have been "sitting just inside the piano under the top lid= but >apparently NOT installed properly". She said that when she tried to li= fit >the music desk UP it crashed to the ground, hitting the piano in a cou= ple >areas causing the damage. > >Here is what MUST have happened: After I left, the housekeeper noticed= the >music desk was still on the floor, and attempted to put it inside the = >piano, but did not slide it onto the tracks! When the customer returne= d >home that evening, she lifted the flyleaf back, then lifted the desk >upward, and ! that's when the accident occured. > >Yes, I left the desk out in my haste, But am I responsible for the >Houskeeper's actions? My feeling is that if they would have called me = >FIRST, I would have made the short trip(less than 10 minutes) back to = >reinstall it---no harm done, case closed. > >Any thought? Thanks all! > >Terry Peterson > > >_______________________________________________ >pianotech list info: https://www.moypiano.com/resources/#archives Greg Newell Greg's piano Fort=E9 mailto:gnewell@ameritech.net _______________________________________________ pianotech list info: https://www.moypiano.com/resources/#archives _______________________________________________ pianotech list info: https://www.moypiano.com/resources/#archives ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/58/bb/a0/b6/attachment.htm ---------------------- multipart/alternative attachment--
This PTG archive page provided courtesy of Moy Piano Service, LLC