Piano Service Software

[Tom Servinsky]

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Terry,
First I'm no computer geek.=20
I did like PTBiz on several platforms, one being the work order for each =
customer. The other using that as an invoice.
But I have my own invoices, so that feature doesn't do anything for my =
way of doing business.
As far as directions, information for the day, etc, I print out the =
day's work schedule on an 8x 11 sheet and that gets put on a suctioned =
cup mini clipboard which hangs on my windshield. Everything for that is =
at a glance. Then as a backup I have the Pocket PC for any further =
information.
As far as directions, T&C has a nice feature where you can assign blocks =
for directions, phone numbers, email, etc. I always assign for =
directions, then simply cut and paste onto the scheduled time.
And as far as printing up invoices, which I like the idea very much, I'm =
looking into an portable printer which can accept a beam from the pocket =
pc and print invoices.
I still convinced more and more that T&C has got it right...keep it =
simple and extremely flexible.  After 2 yrs of doing basic tweaking in, =
I have nice functioning system which, so far, has been incredibly fun to =
work with.
Tom Servinsky
  ----- Original Message -----=20
  From: Farrell=20
  To: Pianotech=20
  Sent: Wednesday, December 14, 2005 7:29 AM
  Subject: Re: Piano Service Software


  Tom,

  How does T&C handle some of the desirable features of PBiz - like =
maintaining a service record for customer's pianos - printing out a work =
order with driving directions and piano service record - reports of =
pianos and sales/income - does it keep track of invoices and payment?=20

  One of the things where PTBiz really helps me is that it will take an =
appointment (work order) and convert it into an invoice - that needs to =
be paid. With that feature, once I make an appointment (which I can =
remember to do), the program will keep track of that appointment through =
creating the invoice and having the invoice paid. If I had to do that =
all on my own, I would have failed at this business a long time ago!

  If the bare-bones T&C program doesn't do these things, but your =
tweaked version does, are you in the business of customizing for other =
techs?

  I used to be pretty good with computers (DOS days), but I've drifted =
so far away from tweaking anything computer related - I just want to =
plug it in and have the darn thing work. Is there any hope?

  Terry Farrell
    ----- Original Message -----=20
    Do yourself a favor and go directly to Time & Chaos. You won't pay a =
fortune for some out-dated software. You'll get a tech service that is =
out of this world. You'll get one of the most flexible and most =
use-friendly programs out there. And for less than $100. It also syncs =
with the Palm devices.  www.chaossoftware.com=20
    I've tweaked my program for the last 3 yrs and finally have running =
smoothly and effectively.=20
    Oh...and I'm a recovering PTBIZ user.
    Tom Servinsky 
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