free tunings

Piannaman@aol.com Piannaman@aol.com
Wed, 22 Sep 2004 09:59:21 EDT


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Matthew,

The ones I book so far in advance always get reminder calls a week before or 
so.

Dave S.

In a message dated 9/21/04 11:51:01 PM Pacific Daylight Time, 
pianotech88@yahoo.com writes:


> Does it happen often that the client forgets about the appointment, and you 
> go to the home only to find them gone, and your out the money?
>  
> Matthew
> 
> Piannaman@aol.com wrote:
> 
> >> In a message dated 9/21/04 5:19:37 PM Pacific Daylight Time, 
>> piano57@flash.net writes: 
>> 
>> 
>> >>> 
>>> My experience  (especially when I was working for a dealer) was that I 
>>> kept almost all the dealer tunings/referrals because I booked the next 
>>> appointment right then and there (just like the dentist).   The method works 
>>> remarkably well.    
>>> 
>>> Barbara Richmond 
>>> 
>>> >>>> ----- Original Message ----- 
>>>> From: <A HREF="mailto:Piannaman@aol.com">Piannaman@aol.com</A> 
>>>> To: <A HREF="mailto:pianotech@ptg.org">pianotech@ptg.org</A> 
>>>> Sent: Tuesday, September 21, 2004 3:45 PM 
>>>> Subject: Re: free tunings 
>>>> 
>>>> 
>>>> Carol, 
>>>> 
>>>> You are correct in the fantastic business opportunity suggestion.  Having 
>>>> been in sales for sometime, I consider customer relations my strong suit. 
>>>>  That's why it's extremely frustrating when I go out of my way to do the 
>>>> job as well as possible AND to be very professional about it, I get irked 
>>>> when it doesn't pay off.  But that's often the nature of dealer work.    
>>>> 
>>>> The hard part is finding a that customer that you thought you'd bonded 
>>>> with has looked elsewhere.  Learning to not take that sort of thing 
>>>> personally is the lesson here. 
>>>> 
>>>> 
>>> 
>> 
>> Carol, 
>> 
>> I do try to book 6 months in advance as much as possible.  Some people just 
>> claim that life in Silicon Valley is too durned hectic, and could I remind 
>> them in 6 months.  I think I'll be a bit more aggressive about it.  Having a 
>> steady income booked half a year in advance would be nice. 
>> 
>> Thanks again, 
>> 
>> 
> 



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