---------------------- multipart/alternative attachment Julia, At the end of each appointment, I tell customers that I will be sending a reminder in 6 months and will follow it up with a call. This makes it easier for the client do digest the solicitation 6 months later...:-} It works pretty well, for the most part. With clients who are bonafide customers(2 or more previous appointments), I have a high booking rate. As discussed in a previous thread, booking second appointments after dealer tunings is less fruitful...:-). Dave Stahl In a message dated 9/21/04 7:53:51 PM Pacific Daylight Time, Alpha88x@aol.com writes: > Gretings, > > I have been thinking about calling back customers and reminding > them to get their pianos tuned. I occasionally send out reminder cards at the > request of the customer, however, I find something repulsive about calling to > find/keep work > . > I was just wondering how some of the folks on this list handle > keeping and developing steady customers. Are steady regular customers > something that will transpire over time, because the customer will like the tuning I > put on their piano, or is it something that I must put effort into ie. > phonecalls, postcard reminders? > > Thanks in advance, > Julia Gottchall, > ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/d1/b7/87/8f/attachment.htm ---------------------- multipart/alternative attachment--
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