free tunings

[Dean May]

Well said, Carol. I am amazed how quickly in the early years of my business
that my database grew to over a thousand clients. I wasn't that good a tuner
and there were three other guys in the area much better than me and much
longer in the business. The big dealer had an excellent tech, but the tech
was, shall we say, an eccentric long haired musician who frequently didn't
show up for appointments and had an attitude towards the customers. The
dealer started giving the first time free tunings to me whenever he got a
complaint about the other guy not showing up. It wasn't too long before the
dealer didn't even bother calling the other guy and I got them all.

I'm always more interested in the people and their families than I am the
piano. That is what I love about this job.

Dean
Dean May             cell 812.239.3359
PianoRebuilders.com   812.235.5272
Terre Haute IN  47802

-----Original Message-----
From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]On Behalf
Of Carol Beigel
Sent: Monday, September 20, 2004 11:13 PM
To: pianotech@ptg.org
Subject: free tunings

To David especially, I have a few suggestions to make
concerning getting customers to call YOU when the free
tunings are completed from the dealer.

<snip>

Carol Beigel, RPT
26 years in the business


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