Customer ethics--no more extras!

David M. Porritt dporritt@mail.smu.edu
Mon, 20 Sep 2004 16:16:07 -0500


A local dealer here just had one of those mega-sales and a friend bought a piano there (new).  Rather than get a free tuning, he got a coupon good for a 50% discount on a ($100) tuning from a particular tuner.  I'm sure the tuner is doing it for the 50% so the dealer is paying nothing for the first tuning.  Is this common?  I'd certainly never heard of this before.

dave


__________________________________________
David M. Porritt, RPT
Meadows School of the Arts
Southern Methodist University
Dallas, TX 75275
dporritt@mail.smu.edu


----- Original message ---------------------------------------->
From: CChristus <chchristus@earthlink.net>
To: 'Pianotech' <pianotech@ptg.org>
Received: Mon, 20 Sep 2004 16:58:15 -0400
Subject: RE: Customer ethics--no more extras!

>One dealer I know uncrates new pianos upon delivery to purchasers, obviously
>not the same piano sold at the store.  This particular brand of piano has
>always been known for its consistency/uniformity in manufacture, but still
>the piano has seen no "prep" in the field yet.  My guess is that, that way
>he can keep the already tuned pianos at the store and just incur one
>discounted warranty tuning for that sale. (?)

>Chuck C.





>-----Original Message-----
>From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf
>Of Phil Bondi
>Sent: Monday, September 20, 2004 3:00 PM
>To: ilvey@sbcglobal.net; Pianotech
>Subject: Re: Customer ethics--no more extras!

>David Ilvedson wrote:

>>   Here is an un-prepped piano going to the customer's house.   I don't 
>> know if this still happens?
>>
>unfortunately, often enough.

>Phil Bondi(Fl)


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