Customer ethics--no more extras!

David M. Porritt dporritt@mail.smu.edu
Mon, 20 Sep 2004 14:11:58 -0500


Whenever a customer asks be about buying a piano I always tell them that if they find a piano they really like that they should write down the serial number (I'll even show them where it is) and make sure that the piano that is delivered is that one, not a similar one.  Some dealers make a big deal about "selecting" a piano.  That would just be wasted effort if they don't get the one they selected.

dave


__________________________________________
David M. Porritt, RPT
Meadows School of the Arts
Southern Methodist University
Dallas, TX 75275
dporritt@mail.smu.edu


----- Original message ---------------------------------------->
From: Phil Bondi <phil@philbondi.com>
To: <ilvey@sbcglobal.net>, Pianotech <pianotech@ptg.org>
Received: Mon, 20 Sep 2004 14:59:54 -0400
Subject: Re: Customer ethics--no more extras!

>David Ilvedson wrote:

>>   Here is an un-prepped piano going to the customer's house.   I don't 
>> know if this still happens?
>>
>unfortunately, often enough.

>Phil Bondi(Fl)


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