---------------------- multipart/alternative attachment Ryan, In reality, the piano did need a tuning, but considering the piano's age and what it had been through, it was in remarkable shape. The comment I made below was an exaggeration, to be sure, put in for effect. I would never take money for doing nothing, as I may have implied. When a customer pays me for an appointment, they get an hour and a half's worth of work(usually more). Dave Stahl In a message dated 9/17/04 7:03:41 PM Pacific Daylight Time, pianorye@yahoo.com writes: > Piannaman@aol.com wrote: the bloody thing was so close to being in tune I > almost felt badly taking the money--well, not really.. > > I would feel bad. Ethically I think we are required to give the client > something for their money. If I come to a piano that just needs a "touch-up" > tuning I look forward to doing other work to improve the piano: a quick hammer > reshaping or some light voicing can do wonders. > > I have come to pianos that have tuning records indicating regular tuning for > many years and am surprised to find the piano barely out of tune but with > voicing that was really horrible and excessive lost motion, hammers needing > filing etc. > > You are giving your client a poor value if you charge them for service that > negligibly improves the performance of the piano, i.e. tuning a piano that is > already very close. > > Put yourself in the client's shoes. When they pay for "tuning" what they > want is for the piano to be more fun to play: They are paying for musical > enjoyment. > > What do other technicians out there do when they have scheduled an hour and > a half for a tuning appointment and find the piano barely off? > ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/4c/3d/db/4c/attachment.htm ---------------------- multipart/alternative attachment--
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