Steinway factory whippens

[Barbara Richmond]

Ron,

Sorry about the confustion.  They didn't have any on the shelf and they were 
waiting to get some.  I was told it could take up to two weeks.....

Barbara Richmond



----- Original Message ----- 
From: "Ron Nossaman" <rnossaman@cox.net>
To: "Pianotech" <pianotech@ptg.org>
Sent: Saturday, October 09, 2004 1:46 PM
Subject: Re: Steinway factory whippens


>
>>Oh, crud.  Monday when I ordered parts, Shannon said it would be a week, 
>>maybe two, because there were no whippens on the shelf and they were 
>>awaiting a new shipment.  So, I was really surprised when the UPS truck 
>>pulled up on Friday with a package from S&S.  I'm not quite done with key 
>>bushings--I would've been done if I had known the parts were going to be 
>>here so soon.  :-)  Dang, did I get some of your rejects, Dale?   I guess 
>>I'll find out this week.......
>>
>>Barbara Richmond
>
>
> Awaiting a new shipment??? Shipment from where? Didn't they spend a 
> gazillion bucks a few years back to upgrade (or replace) their old 
> in-house action parts fabrication equipment to eliminate just these kinds 
> of problems? Have they now decided they can't make their own parts after 
> all and are having someone else not make them instead? I'm apparently out 
> of touch. What's the story here?
>
> Ron N
>
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