ethics question

David Ilvedson ilvey@sbcglobal.net
Tue, 5 Oct 2004 08:24:14 -0700


But the piano will get tuned eventually.   Let's not keep our fees low to counter-act the discretionary spending aspect of tuning the piano.   When they do have us tune it needs to be a reasonable fee.

David I.



----- Original message ---------------------------------------->
From: Conrad Hoffsommer <hoffsoco@martin.luther.edu>
To: Pianotech <pianotech@ptg.org>
Received: Tue, 05 Oct 2004 09:57:41 -0500
Subject: Re: ethics question

>At 10:05 10/5/2004 -0400, you wrote:
>>
>>
>>  Barbara, Richard
>>    I decided to raise my price after the septic tank guy charge me $70 
>> bucks an hour to dig for the cover for my tank. Question really is ,How 
>> long does it take to schedule,prep tools & car,drive ,kibitz with client, 
>> pet the dog, remember there kids names & tune the average piano?
>>  I figure 2 hours. My shop time is $60 per hour. that's $120 
>> tuning/service bill. Find another house call type service working as 
>> cheap as most of us do.
>>    Food for thought
>>    Dale Erwin


>Season that food for thought with this, however.

>Piano maintenance is 99 44/100% discretionary spending.

>Compare:
>That septic tank NEEDS to be pumped.
>That piano NEEDS to be tuned.

>Q: Which need is more likely to be postponed/ignored if the service rate 
>goes up?
>A: Probably the same one for which there was a price check BEFORE the work 
>was done.

>I don't like it either, but that's the way things are.

>What we as technicians have to do is help our customers keep piano 
>maintenance as a high priority.

>D.L. Bullock's post shows some ways which will NOT help in this process.




>Conrad Hoffsommer, RPT, MPT, CCT, PFP, ACS, CRS.
>Decorah, IA

>- Certified Calibration Technician for Bio-powered Digitally Activated 
>Lever Action Tone Generation Systems.
>- Pianotech Flamesuit Purveyor
>- American Curmudgeon Society - Apprentice Member and Founder



>_______________________________________________
>pianotech list info: https://www.moypiano.com/resources/#archives


This PTG archive page provided courtesy of Moy Piano Service, LLC