<<Terry, Did you ever think your work load is not up to the norm . All successful tuners have that kind of work load. :>) James Grebe>> Yeah, I only do about 12-14 tunings a day, so yes, business is a bit slow! Terry Peterson ----Original Message Follows---- From: "James Grebe" <pianoman@accessus.net> Reply-To: Pianotech <pianotech@ptg.org> To: "Pianotech" <pianotech@ptg.org> Subject: Re: Tuning Appointment cancellations Date: Fri, 17 Dec 2004 05:49:55 -0600 Terry, Did you ever think your work load is not up to the norm . All successful tuners have that kind of work load. :>) James Grebe Piano-Forte Tuning & Repair Creator of Handsome Hardwood Caster Cups (314) 608-4137 WWW.JamesGrebe.com 1526 Raspberry Lane Arnold, MO 63010 BECOME WHAT YOU BELIEVE! pianoman@accessus.net ----- Original Message ----- From: "pianolover 88" <pianolover88@hotmail.com> To: <pianotech@ptg.org> Sent: Friday, December 17, 2004 12:39 AM Subject: RE: Tuning Appointment cancellations ><< more then 8,000 customers in my computer database>> > >Wow! that means that even if you EVERY day of the year, and tuning >for each customer only ONCE in a given year, you would be tuning >about 22 piano PER DAY!!!! At about $100 per tuning, you'd be making >roughly $800,000 per year! I guess that elusive $1,000,000 per year >is within reach, and if each client tunes every SIX months, you >suddenly jumped up to $1,600,000 per year! But can you tune 44 >pianos prer day?? :) >Terry Peterson > > > >----Original Message Follows---- >From: &quot;Isaac Sadigursky&quot; &lt;irs.pianos@earthlink.net&gt; >Reply-To: irs.pianos@earthlink.net, Pianotech >&lt;pianotech@ptg.org&gt; >To: &quot;Pianotech&quot; &lt;pianotech@ptg.org&gt; >Subject: RE: Tuning Appointment cancellations >Date: Thu, 16 Dec 2004 22:09:55 -0800 > >Hi,Doug! regarding cancellation policy:Take it easy,be thankful they >called.. After being in business for 31 years,whith more then 8,000 >customers in my computer database,it doesn't hurt me. Cell phones >are great for resceduling,I always print copy of 3 pages of my >appointment book and have it in my van and can always fill the >gap.When talking to customers,I always say : 'I hope it's not a >medical emergency or something worst&quot;,it shows that I care and >understand.again,in my case,there is always somebody grateful that i >can come to them sooner. Best wishes.. Isaac Sadigursky. . > > >----- Original Message ----- >From: Doug Renz Piano Tuning >To: Pianotech >Sent: 12/16/04 7:51:30 AM >Subject: Tuning Appointment cancellations > > >What do you do about tuning cancellations? > >What if a person cancels it twice? Do you have a >cancellation policy? Any thoughts in this? > >I'm sure this has happened to one of you before. >As one who is diving into this, I need some thoughts >on how to handle this for now and the future. > >Thanks. >Doug Renz >Associate PTG, Rochester, NY >pianotuner@frontiernet.net >(585) 227-5793 > > >_______________________________________________ >pianotech list info: https://www.moypiano.com/resources/#archives > _______________________________________________ pianotech list info: https://www.moypiano.com/resources/#archives
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